If you are an existing mail service customer
and would like to request a prescription refill online,
please click the "My Account" link and login to your account
or create a new account.
For new mail service prescriptions, please
follow these simple steps:
If you need to start your medication
right away, have your physician complete two prescriptions.
Please be sure the prescription from your physician
is legible, includes the drug's name, strength, the
quantity to dispense, the exact daily dosage, the physicians'
name and phone number.
Fill one prescription immediately at
a pharmacy and submit the other to the Ridgeway Pharmacy
mail service program for a supply determined by your
benefit plan. Encourage your physician to write your
prescription for the maximum days supply covered by
your benefit plan. This will help you maximize your
benefit and save money.
Complete the online mail service participant
profile by logging in or creating an account then filling
out and submitting the Mail-Order Form
. You may
also choose to download
, fill it out and submit it by mail
or fax. Please be sure to write your participant ID
number in the space provided on the profile. If your
benefit plan includes dependent coverage, please fill
out the dependent section(s), even if you are not ordering
medications for them at this time. If using the downloadable
form and more space is needed for dependents, please
list them on a separate sheet.
You can expect delivery of your order
within 14 days from the date your order is postmarked.
Refill orders may take 14 days to receive.
For immediate assistance, call Ridgeway Pharmacy at 1-800-630-3214.